Privacy Policy
Operated by
Pushkar Singh d/b/a Keyword Labs, Semantic Pen Nagra Tarai Kalapul Khatima, Uttrakhand, India - 262308
Information Collection
When interacting with our service or browsing our website, we gather the following data: Device Details: We record information regarding your device, like browser type, operating system, and IP address, when you access our platform. Furthermore, we also monitor activity on our platform, like the pages you view, the links you follow, and the search entries you type. Usage Statistics: In addition to this, we also gather usage data that involve information about your internet service provider, the time and date of your access, your device and browser. Cookies: We place cookies on your device to augment your experience on our website and store your preferences. Cookies are small data files placed on your device when visiting a website. Data Analytics: Services like Google Analytics are put to use for monitoring and analysing web traffic and user behaviour. Supplementary Services: Tools like Twitter could be used to track user activity and behaviour. These could gather and share your personal data as per their policies. You can find the details of Twitter’s privacy policy here: https://twitter.com/en/privacy.
Payment Data
We may collect data necessary to process your payment if you make purchases, such as your name, billing address, credit card number, and the security code associated with your credit card. The payments are processed and all payment data is stored by Stripe/Paddle. You may find their privacy notice link(s) here: https://stripe.com/privacy. We do not have access to your full payment details. The details that are made available to us by Stripe are your name, email, zip code, and country. The legal bases on which we rely are (i) performing our contractual obligations and (ii) pursuing our legitimate business interests (i.e., to administer our business). We store such information for the time period required by the accounting law.
Payments and Refunds
The service is billed in advance in accordance with our pricing schedule and all monthly and annual payments are nonrefundable. There will be no refunds for partial periods of service or credits used. There will be no refunds for unused service periods or unused credits. At Our discretion, an exception may be made within the first 30-days of service.
Use of Personal Information
The collected personal information is used for: Enhancing our service and platform Processing transactions and payments Keeping you informed regarding your transactions and account Preventing potential fraud or risk Delivering information relevant to our offerings or services Upholding legal and regulatory compliance, responding to legal requests for information we receive, and safeguarding our rights.
Disclosure of Personal InformationCircleIcon
We refrain from selling your personal information or sharing it with third-party firms for their promotional or commercial use. Nevertheless, we may share your personal information with third parties in the following scenarios: Service Collaborators: Your personal information might be shared with service collaborators who help us with different business operations like website hosting, data analysis, transaction processing, and customer care. Regulatory Compliance and Law Enforcement: We might share your personal information with law enforcement agencies or government authorities in fulfilment of the laws and regulations. Safeguarding Rights and Security: We might disclose your personal information to safeguard the rights, property, or safety of Semantic Pen, our clients, or the public.
User Rights
If you occupy certain regions, such as the countries in the European Economic Area, you are entitled to specific rights concerning your personal information, like accessing, amending, updating, and deleting your information. Exercise these privileges by reaching out to us at contact information provided at the end of this page. In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided in section 13 of this privacy notice. We will process your request within 30 calendar days and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data- protection/bodies/authorities/index_en.htm. Information about the UK Information Commissioner’s Office is available at https://ico.org.uk.
Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed – Request to know
Depending on the circumstances, you have a right to know: Depending on the circumstances, you have a right to know: whether we collect and use your personal information; the categories of personal information that we collect; the purposes for which the collected personal information is used; whether we sell your personal information to third parties; the categories of personal information that we sold or disclosed for a business purpose; the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling personal information. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Opting out of email marketing
If you receive our email marketing, you can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service- related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non- marketing purposes.
Privacy Policy Changes
Our Data Protection Statement may undergo timely revisions to adapt to our evolving practices or comply with legal and regulatory amendments.
Contact Us
Feel free to reach out to us at contact@semanticpen.com if you have queries or concerns about our data protection practices.You can also connect through post at: Nagra Tarai Kalapul Khatima, Uttarakhand, India - 262308